/* ==========================================================================
   Variables y Configuración Global del Sistema
   Paleta de Colores:
   --text: #050315;
   --background: #e1f4ff;
   --primary: #6f27ce;
   --secondary: #fffadc;
   --accent: #ff653b;
   ========================================================================== */
:root {
    --text: #050315;
    --background: #e1f4ff;
    --primary: #6f27ce;
    --secondary: #fffadc;
    --accent: #ff653b;

    /* Variables Principales y Derivadas */
    --primary-color: #6f27ce;
    --primary-hover: #591ba8;
    --primary-light: rgba(111, 39, 206, 0.12);
    --primary-glow: rgba(111, 39, 206, 0.25);
    
    --secondary-color: #fffadc;
    --secondary-hover: #faec9c;
    --secondary-border: #f0e6a8;
    
    --accent-color: #ff653b;
    --accent-hover: #e84c20;
    --accent-light: rgba(255, 101, 59, 0.15);

    --success-color: #10b981;
    --success-light: rgba(16, 185, 129, 0.15);
    
    --warning-color: #f59e0b;
    --warning-light: rgba(245, 158, 11, 0.15);
    
    --danger-color: #ef4444;
    --danger-hover: #dc2626;
    --danger-light: rgba(239, 68, 68, 0.15);

    --info-color: #0284c7;
    --info-light: rgba(2, 132, 199, 0.15);

    --bg-dark: #e1f4ff;
    --bg-card: #ffffff;
    --bg-card-hover: #f8fbff;
    --bg-card-secondary: #fffadc;
    --bg-input: #ffffff;

    --text-primary: #050315;
    --text-secondary: #374151;
    --text-muted: #6b7280;

    --border-color: rgba(5, 3, 21, 0.12);
    --border-hover: rgba(111, 39, 206, 0.35);

    --font-family: 'Inter', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    --font-primary: 'Inter', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    
    --radius-sm: 8px;
    --radius-md: 14px;
    --radius-lg: 20px;
    --radius-full: 9999px;

    --shadow-sm: 0 2px 8px rgba(5, 3, 21, 0.06);
    --shadow-md: 0 10px 30px rgba(5, 3, 21, 0.08);
    --shadow-glow: 0 0 30px rgba(111, 39, 206, 0.18);
    --shadow-glow-success: 0 0 30px rgba(16, 185, 129, 0.2);

    --transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Reset y Base */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: var(--font-family);
}

html {
    scroll-behavior: smooth;
}

body {
    font-family: var(--font-family);
    background-color: var(--background);
    background-image: 
        radial-gradient(at 10% 15%, rgba(111, 39, 206, 0.07) 0px, transparent 50%),
        radial-gradient(at 90% 85%, rgba(255, 101, 59, 0.07) 0px, transparent 50%);
    background-attachment: fixed;
    color: var(--text-primary);
    line-height: 1.6;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

/* Utilidades de Diseño */
.container {
    width: 100%;
    max-width: 1240px;
    margin: 0 auto;
    padding: 0 1.5rem;
}

.text-center { text-align: center; }
.text-right { text-align: right; }
.font-bold { font-weight: 700; }
.font-semibold { font-weight: 600; }

/* Barra de Navegación */
.navbar {
    background-color: rgba(255, 255, 255, 0.9);
    backdrop-filter: blur(16px);
    border-bottom: 1px solid var(--border-color);
    position: sticky;
    top: 0;
    z-index: 100;
    padding: 0.85rem 0;
    box-shadow: 0 2px 12px rgba(5, 3, 21, 0.04);
}

.navbar-content {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1.5rem;
}

.brand-logo {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    text-decoration: none;
    color: var(--text-primary);
    font-weight: 800;
    font-size: 1.3rem;
    letter-spacing: -0.5px;
}

.logo-icon {
    font-size: 1.6rem;
    background: linear-gradient(135deg, var(--primary), var(--accent));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
}

.nav-menu ul {
    display: flex;
    list-style: none;
    gap: 0.5rem;
}

.nav-link {
    text-decoration: none;
    color: var(--text-secondary);
    font-weight: 600;
    font-size: 0.95rem;
    transition: var(--transition);
    padding: 0.6rem 1rem;
    border-radius: var(--radius-md);
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

.nav-link:hover {
    color: var(--primary);
    background-color: rgba(111, 39, 206, 0.08);
}

.nav-link.active {
    color: #ffffff;
    background: var(--primary);
    box-shadow: 0 4px 12px rgba(111, 39, 206, 0.3);
}

.auth-buttons {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.user-profile-badge {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    background: var(--secondary);
    padding: 0.4rem 1rem;
    border-radius: var(--radius-full);
    border: 1px solid var(--secondary-border);
    color: var(--text);
    box-shadow: var(--shadow-sm);
}

.user-role-tag {
    font-size: 0.7rem;
    text-transform: uppercase;
    font-weight: 700;
    padding: 0.2rem 0.5rem;
    border-radius: var(--radius-sm);
    background: var(--primary);
    color: #fff;
}

/* Contenido y Sistema de Pestañas */
main {
    flex: 1;
    padding-bottom: 4rem;
}

.tab-section {
    display: none;
    animation: fadeIn 0.3s ease forwards;
}

.tab-section.active {
    display: block;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

/* Hero Section */
.hero-section {
    padding: 4.5rem 0 3.5rem;
    text-align: center;
}

.hero-title {
    font-size: 2.8rem;
    font-weight: 800;
    line-height: 1.2;
    margin-bottom: 1.25rem;
    background: linear-gradient(135deg, var(--text) 20%, var(--primary) 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    letter-spacing: -1px;
}

.hero-description {
    font-size: 1.15rem;
    color: var(--text-secondary);
    max-width: 750px;
    margin: 0 auto 2.5rem;
}

.hero-actions {
    display: flex;
    gap: 1rem;
    justify-content: center;
    flex-wrap: wrap;
    margin-bottom: 3rem;
}

/* Tarjetas de Acceso Rápido / Feature Cards */
.features-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 1.5rem;
    margin-top: 2rem;
}

.feature-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 2rem;
    text-align: left;
    transition: var(--transition);
    cursor: pointer;
    text-decoration: none;
    color: inherit;
    display: flex;
    flex-direction: column;
    box-shadow: var(--shadow-sm);
}

.feature-card:hover {
    transform: translateY(-4px);
    border-color: var(--primary);
    box-shadow: var(--shadow-md);
    background: var(--bg-card-hover);
}

.feature-icon {
    font-size: 2.2rem;
    margin-bottom: 1rem;
}

.feature-card h3 {
    font-size: 1.25rem;
    margin-bottom: 0.5rem;
    color: var(--text-primary);
    font-weight: 700;
}

.feature-card p {
    font-size: 0.9rem;
    color: var(--text-secondary);
    flex: 1;
}

/* Tarjetas y Contenedores */
.card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    padding: 2rem;
    box-shadow: var(--shadow-md);
}

.card-header {
    margin-bottom: 1.75rem;
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 1rem;
}

.card-header h2 {
    font-size: 1.6rem;
    font-weight: 800;
    color: var(--text-primary);
}

.card-header p {
    color: var(--text-secondary);
    font-size: 0.95rem;
    margin-top: 0.25rem;
}

/* Selector de Tipo de PQR */
.type-selector-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
    gap: 0.75rem;
    margin-bottom: 1.5rem;
}

.type-option {
    border: 1px solid var(--border-color);
    background: #ffffff;
    border-radius: var(--radius-md);
    padding: 1rem 0.5rem;
    text-align: center;
    cursor: pointer;
    transition: var(--transition);
    color: var(--text-primary);
}

.type-option:hover {
    border-color: var(--primary);
    background: rgba(111, 39, 206, 0.05);
}

.type-option.selected {
    border-color: var(--primary);
    background: var(--primary-light);
    box-shadow: 0 0 15px rgba(111, 39, 206, 0.25);
}

.type-option-icon {
    font-size: 1.5rem;
    display: block;
    margin-bottom: 0.25rem;
}

.type-option-label {
    font-size: 0.85rem;
    font-weight: 700;
}

/* Formularios */
.form-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 1.25rem;
}

.form-group {
    margin-bottom: 1.25rem;
}

.form-group.full-width {
    grid-column: 1 / -1;
}

.form-group label {
    display: block;
    font-size: 0.875rem;
    font-weight: 600;
    margin-bottom: 0.5rem;
    color: var(--text-primary);
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 0.8rem 1rem;
    border-radius: var(--radius-sm);
    border: 1px solid var(--border-color);
    background-color: var(--bg-input);
    color: var(--text-primary);
    font-size: 0.95rem;
    font-family: inherit;
    transition: var(--transition);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary);
    box-shadow: 0 0 0 3px rgba(111, 39, 206, 0.18);
    background-color: #ffffff;
}

.file-upload-box {
    border: 2px dashed var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    text-align: center;
    cursor: pointer;
    background: rgba(255, 250, 220, 0.4);
    transition: var(--transition);
}

.file-upload-box:hover {
    border-color: var(--primary);
    background: rgba(111, 39, 206, 0.05);
}

/* Botones */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.8rem 1.6rem;
    border-radius: var(--radius-md);
    font-weight: 700;
    text-decoration: none;
    transition: var(--transition);
    cursor: pointer;
    border: none;
    font-size: 0.95rem;
    font-family: inherit;
}

.btn-sm {
    padding: 0.45rem 0.9rem;
    font-size: 0.85rem;
    border-radius: var(--radius-sm);
}

.btn-block {
    display: flex;
    width: 100%;
}

.btn-primary {
    background: linear-gradient(135deg, #6f27ce 0%, #591ba8 100%);
    color: #ffffff;
    box-shadow: 0 4px 14px rgba(111, 39, 206, 0.3);
}

.btn-primary:hover {
    background: linear-gradient(135deg, #8134e6 0%, #6f27ce 100%);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(111, 39, 206, 0.4);
}

.btn-secondary {
    background-color: var(--secondary);
    color: var(--text);
    border: 1px solid var(--secondary-border);
    box-shadow: var(--shadow-sm);
}

.btn-secondary:hover {
    background-color: var(--secondary-hover);
    transform: translateY(-2px);
}

.btn-accent {
    background: linear-gradient(135deg, #ff653b 0%, #e84c20 100%);
    color: #ffffff;
    box-shadow: 0 4px 14px rgba(255, 101, 59, 0.3);
}

.btn-accent:hover {
    background: linear-gradient(135deg, #ff7a54 0%, #ff653b 100%);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(255, 101, 59, 0.4);
}

.btn-success {
    background: var(--success-color);
    color: #fff;
    box-shadow: var(--shadow-glow-success);
}

.btn-success:hover {
    background: #059669;
    transform: translateY(-2px);
}

.btn-outline-danger {
    background: transparent;
    border: 1px solid var(--danger-color);
    color: var(--danger-color);
}

.btn-outline-danger:hover {
    background: var(--danger-color);
    color: #ffffff;
}

/* Badges de Estado */
.badge {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.35rem 0.75rem;
    border-radius: var(--radius-full);
    font-size: 0.78rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.badge-radicado {
    background: var(--info-light);
    color: #0369a1;
    border: 1px solid rgba(2, 132, 199, 0.3);
}

.badge-en_tramite {
    background: var(--warning-light);
    color: #b45309;
    border: 1px solid rgba(245, 158, 11, 0.4);
}

.badge-requiere_informacion {
    background: var(--primary-light);
    color: var(--primary);
    border: 1px solid rgba(111, 39, 206, 0.3);
}

.badge-resuelto {
    background: var(--success-light);
    color: #047857;
    border: 1px solid rgba(16, 185, 129, 0.4);
}

.badge-cerrado {
    background: rgba(100, 116, 139, 0.15);
    color: #475569;
    border: 1px solid rgba(100, 116, 139, 0.3);
}

.badge-sla-ok {
    background: var(--success-light);
    color: #047857;
}

.badge-sla-vencida {
    background: var(--danger-light);
    color: #b91c1c;
    border: 1px solid rgba(239, 68, 68, 0.5);
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.6; }
}

/* Línea de Tiempo / Trazabilidad (Timeline) */
.timeline {
    position: relative;
    padding-left: 2rem;
    margin: 2rem 0;
}

.timeline::before {
    content: '';
    position: absolute;
    top: 0;
    bottom: 0;
    left: 8px;
    width: 2px;
    background: var(--border-color);
}

.timeline-item {
    position: relative;
    margin-bottom: 2rem;
}

.timeline-item:last-child {
    margin-bottom: 0;
}

.timeline-marker {
    position: absolute;
    left: -2rem;
    top: 4px;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background: #ffffff;
    border: 3px solid var(--primary);
    box-shadow: 0 0 10px rgba(111, 39, 206, 0.3);
}

.timeline-content {
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.25rem;
    box-shadow: var(--shadow-sm);
}

.timeline-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 0.5rem;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.timeline-date {
    font-size: 0.8rem;
    color: var(--text-muted);
}

.timeline-body {
    font-size: 0.92rem;
    color: var(--text-secondary);
}

/* Tarjetas de KPIs */
.kpi-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 1.25rem;
    margin-bottom: 2rem;
}

.kpi-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.35rem 1.15rem;
    text-align: center;
    position: relative;
    overflow: hidden;
    box-shadow: var(--shadow-sm);
    transition: transform var(--transition), box-shadow var(--transition);
}

.kpi-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-md);
}

.kpi-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--primary), var(--accent));
}

.kpi-card.success::before, .kpi-card.kpi-success::before { background: linear-gradient(90deg, #10b981, #34d399); }
.kpi-card.warning::before, .kpi-card.kpi-warning::before { background: linear-gradient(90deg, #f59e0b, #fbbf24); }
.kpi-card.danger::before { background: linear-gradient(90deg, #ef4444, #f87171); }
.kpi-card.kpi-purple::before { background: linear-gradient(90deg, #6f27ce, #ff653b); }

.kpi-number, .kpi-value {
    font-size: 2.1rem;
    font-weight: 800;
    margin: 0.25rem 0;
    color: var(--text-primary);
}

.kpi-label, .kpi-title {
    font-size: 0.8rem;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    font-weight: 700;
}

.kpi-desc {
    font-size: 0.75rem;
    color: var(--text-muted);
    margin-top: 0.4rem;
}

/* Tablas Responsivas */
.table-responsive {
    width: 100%;
    overflow-x: auto;
    border-radius: var(--radius-md);
    border: 1px solid var(--border-color);
    background: #ffffff;
}

.data-table {
    width: 100%;
    border-collapse: collapse;
    text-align: left;
    font-size: 0.9rem;
}

.data-table th {
    background: #f1f8fc;
    padding: 1rem 1.25rem;
    font-weight: 700;
    color: var(--text-secondary);
    border-bottom: 1px solid var(--border-color);
    white-space: nowrap;
}

.data-table td {
    padding: 1rem 1.25rem;
    border-bottom: 1px solid var(--border-color);
    color: var(--text-primary);
    vertical-align: middle;
}

.data-table tr:hover td {
    background: rgba(111, 39, 206, 0.03);
}

/* Sistema de Estrellas para Encuestas */
.star-rating {
    display: inline-flex;
    flex-direction: row-reverse;
    gap: 0.35rem;
    font-size: 2rem;
    cursor: pointer;
    margin: 0.5rem 0;
}

.star-rating input {
    display: none;
}

.star-rating label {
    color: #cbd5e1;
    transition: var(--transition);
    cursor: pointer;
}

.star-rating label:hover,
.star-rating label:hover ~ label,
.star-rating input:checked ~ label {
    color: #f59e0b;
    text-shadow: 0 0 12px rgba(245, 158, 11, 0.4);
    transform: scale(1.1);
}

/* Radio buttons estilizados */
.radio-group {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    margin: 0.75rem 0;
}

.radio-card {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    background: #ffffff;
    border: 1px solid var(--border-color);
    padding: 0.75rem 1rem;
    border-radius: var(--radius-sm);
    cursor: pointer;
    transition: var(--transition);
}

.radio-card:hover {
    border-color: var(--primary);
    background: rgba(111, 39, 206, 0.05);
}

.radio-card input {
    width: auto;
    accent-color: var(--primary);
}

/* Modales */
.modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(5, 3, 21, 0.6);
    backdrop-filter: blur(8px);
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0;
    visibility: hidden;
    transition: var(--transition);
    z-index: 1000;
    padding: 1.5rem;
}

.modal-overlay.active {
    opacity: 1;
    visibility: visible;
}

.modal-container {
    background-color: #ffffff;
    width: 100%;
    max-width: 480px;
    max-height: 90vh;
    overflow-y: auto;
    border-radius: var(--radius-lg);
    border: 1px solid var(--border-color);
    box-shadow: 0 20px 60px rgba(5, 3, 21, 0.2);
    padding: 2.2rem;
    position: relative;
    transform: scale(0.95);
    transition: var(--transition);
}

.modal-container.large {
    max-width: 700px;
}

.modal-overlay.active .modal-container {
    transform: scale(1);
}

.modal-close {
    position: absolute;
    top: 1.25rem;
    right: 1.25rem;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    font-size: 1.75rem;
    cursor: pointer;
    line-height: 1;
}

.modal-close:hover {
    color: var(--text-primary);
}

.modal-header {
    margin-bottom: 1.5rem;
}

.modal-header h2 {
    font-size: 1.5rem;
    font-weight: 800;
    margin-bottom: 0.25rem;
    color: var(--text-primary);
}

.modal-header p {
    color: var(--text-secondary);
    font-size: 0.9rem;
}

.modal-footer {
    margin-top: 1.5rem;
    text-align: center;
    font-size: 0.9rem;
    color: var(--text-secondary);
    border-top: 1px solid var(--border-color);
    padding-top: 1rem;
}

.modal-footer a {
    color: var(--primary);
    text-decoration: none;
    font-weight: 700;
}

.modal-footer a:hover {
    text-decoration: underline;
}

/* Alertas */
.alert-box {
    display: none;
    padding: 0.85rem 1.1rem;
    border-radius: var(--radius-sm);
    font-size: 0.875rem;
    margin-bottom: 1.25rem;
}

.alert-box.success {
    display: block;
    background-color: var(--success-light);
    color: #047857;
    border: 1px solid rgba(16, 185, 129, 0.4);
}

.alert-box.error {
    display: block;
    background-color: var(--danger-light);
    color: #b91c1c;
    border: 1px solid rgba(239, 68, 68, 0.4);
}

.alert-box.info {
    display: block;
    background-color: var(--info-light);
    color: #0369a1;
    border: 1px solid rgba(2, 132, 199, 0.4);
}

/* Footer */
.footer {
    border-top: 1px solid var(--border-color);
    padding: 2.5rem 0;
    text-align: center;
    color: var(--text-secondary);
    font-size: 0.9rem;
    background-color: #ffffff;
    margin-top: auto;
}

/* ==========================================================================
   Estilos para Páginas Informativas (Info Pages)
   ========================================================================== */
.info-page-container {
    max-width: 1000px;
    margin: 2.5rem auto 4rem auto;
    padding: 0 1.5rem;
}

.info-nav-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 2rem;
    flex-wrap: wrap;
    gap: 1rem;
}

.back-link {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    color: var(--text-secondary);
    text-decoration: none;
    font-size: 0.95rem;
    font-weight: 600;
    padding: 0.5rem 1rem;
    border-radius: var(--radius-sm);
    background: #ffffff;
    border: 1px solid var(--border-color);
    transition: var(--transition);
}

.back-link:hover {
    color: var(--primary);
    border-color: var(--primary);
    transform: translateX(-3px);
}

.info-hero {
    text-align: center;
    margin-bottom: 3rem;
    padding: 3rem 2rem;
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    position: relative;
    overflow: hidden;
    box-shadow: var(--shadow-md);
}

.info-hero-icon {
    font-size: 3.5rem;
    margin-bottom: 1rem;
    display: inline-block;
}

.info-hero h1 {
    font-size: 2.3rem;
    font-weight: 800;
    color: var(--text-primary);
    margin-bottom: 1rem;
    letter-spacing: -0.5px;
}

.info-hero p {
    font-size: 1.15rem;
    color: var(--text-secondary);
    max-width: 750px;
    margin: 0 auto;
    line-height: 1.7;
}

.info-section {
    margin-bottom: 3rem;
}

.info-section-header {
    margin-bottom: 1.75rem;
}

.info-section-header h2 {
    font-size: 1.6rem;
    font-weight: 800;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.info-section-header p {
    color: var(--text-secondary);
    font-size: 1rem;
    margin-top: 0.35rem;
}

.info-cards-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 1.5rem;
}

.info-item-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.75rem;
    transition: var(--transition);
    display: flex;
    flex-direction: column;
    box-shadow: var(--shadow-sm);
}

.info-item-card:hover {
    border-color: var(--primary);
    transform: translateY(-3px);
    box-shadow: var(--shadow-md);
}

.info-item-card .card-top {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    margin-bottom: 1rem;
}

.info-item-card .card-top .icon {
    font-size: 1.8rem;
}

.info-item-card .card-top h3 {
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--text-primary);
}

.info-item-card p {
    color: var(--text-secondary);
    font-size: 0.95rem;
    line-height: 1.6;
    margin-bottom: 1rem;
    flex: 1;
}

.info-item-card .card-meta {
    font-size: 0.85rem;
    padding-top: 0.75rem;
    border-top: 1px solid var(--border-color);
    color: var(--text-muted);
}

.info-steps-list {
    display: flex;
    flex-direction: column;
    gap: 1.25rem;
}

.info-step-row {
    display: flex;
    gap: 1.25rem;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    align-items: flex-start;
    box-shadow: var(--shadow-sm);
}

.info-step-badge {
    width: 44px;
    height: 44px;
    background: var(--primary-light);
    color: var(--primary);
    border: 1px solid rgba(111, 39, 206, 0.3);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
    font-weight: 800;
    flex-shrink: 0;
}

.info-step-content h4 {
    font-size: 1.15rem;
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 0.35rem;
}

.info-step-content p {
    font-size: 0.95rem;
    color: var(--text-secondary);
    line-height: 1.6;
}

.info-cta-box {
    text-align: center;
    padding: 3rem 2rem;
    background: linear-gradient(135deg, #fffadc 0%, #ffffff 100%);
    border: 1px solid var(--secondary-border);
    border-radius: var(--radius-lg);
    margin-top: 3.5rem;
    box-shadow: var(--shadow-md);
}

.info-cta-box h3 {
    font-size: 1.7rem;
    font-weight: 800;
    color: var(--text-primary);
    margin-bottom: 0.75rem;
}

.info-cta-box p {
    font-size: 1.05rem;
    color: var(--text-secondary);
    max-width: 600px;
    margin: 0 auto 1.75rem auto;
}

.info-cta-buttons {
    display: flex;
    justify-content: center;
    gap: 1rem;
    flex-wrap: wrap;
}

.feature-card .feature-card-footer {
    margin-top: 1.25rem;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    font-size: 0.85rem;
    font-weight: 700;
    color: var(--primary);
    transition: var(--transition);
}

.feature-card:hover .feature-card-footer {
    color: var(--accent);
    transform: translateX(4px);
}

/* Responsive */
@media (max-width: 768px) {
    .navbar-content {
        flex-direction: column;
        gap: 1rem;
    }
    .nav-menu ul {
        flex-wrap: wrap;
        justify-content: center;
    }
    .hero-title {
        font-size: 2.1rem;
    }
    .type-selector-grid {
        grid-template-columns: repeat(2, 1fr);
    }
    .info-step-row {
        flex-direction: column;
        gap: 0.75rem;
    }
    .info-hero h1 {
        font-size: 1.8rem;
    }
}

/* ==========================================================================
   MÓDULO DE SEGURIDAD Y MATRIZ RBAC
   ========================================================================== */
.sec-tabs-nav {
    display: flex;
    gap: 0.5rem;
    border-bottom: 1px solid var(--border-color);
    margin-bottom: 1.75rem;
    padding-bottom: 0.5rem;
    overflow-x: auto;
}

.sec-tab-btn {
    background: transparent;
    border: none;
    color: var(--text-secondary);
    padding: 0.65rem 1.15rem;
    font-size: 0.92rem;
    font-weight: 700;
    font-family: inherit;
    border-radius: var(--radius-sm);
    cursor: pointer;
    transition: var(--transition);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    white-space: nowrap;
}

.sec-tab-btn:hover {
    color: var(--primary);
    background: rgba(111, 39, 206, 0.08);
}

.sec-tab-btn.active {
    color: #fff;
    background: var(--primary);
    box-shadow: 0 2px 8px rgba(111, 39, 206, 0.3);
}

.sec-tab-pane {
    display: none;
    animation: fadeIn 0.25s ease-in-out;
}

.sec-tab-pane.active {
    display: block;
}

.user-avatar-circle {
    width: 38px;
    height: 38px;
    border-radius: var(--radius-full);
    background: linear-gradient(135deg, var(--primary), var(--accent));
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.95rem;
    box-shadow: var(--shadow-sm);
    flex-shrink: 0;
}

.matrix-toolbar {
    display: flex;
    gap: 1rem;
    align-items: center;
    flex-wrap: wrap;
    background: #f8fbff;
    border: 1px solid var(--border-color);
    padding: 1rem 1.25rem;
    border-radius: var(--radius-md);
    margin-bottom: 1.5rem;
}

.matrix-role-selector {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.matrix-presets {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-left: auto;
    flex-wrap: wrap;
}

.matrix-preset-label {
    font-size: 0.82rem;
    font-weight: 700;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.matrix-table input[type="checkbox"] {
    width: 18px;
    height: 18px;
    accent-color: var(--primary);
    cursor: pointer;
    vertical-align: middle;
}

.matrix-table tbody tr:hover {
    background: rgba(111, 39, 206, 0.04);
}

.perm-legend {
    display: flex;
    flex-wrap: wrap;
    gap: 1.25rem;
    background: #f8fbff;
    border: 1px solid var(--border-color);
    padding: 0.9rem 1.25rem;
    border-radius: var(--radius-sm);
    margin-top: 1.25rem;
    font-size: 0.83rem;
    color: var(--text-secondary);
    align-items: center;
}

.perm-legend-item {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

/* ==========================================================================
   CUADRO DE MANDO GERENCIAL (EXECUTIVE DASHBOARD) & KPIS
   ========================================================================== */
.gerencial-kpis-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 1.25rem;
    margin-bottom: 2rem;
}

.charts-grid-2 {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(360px, 1fr));
    gap: 1.5rem;
    margin-bottom: 2rem;
}

.chart-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    box-shadow: var(--shadow-sm);
}

.chart-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1.25rem;
    padding-bottom: 0.75rem;
    border-bottom: 1px solid var(--border-color);
}

.chart-title {
    font-size: 1rem;
    font-weight: 700;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.chart-container-box {
    position: relative;
    width: 100%;
    height: 280px;
}

/* Barra de Filtros del Dashboard */
.dashboard-filter-bar {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    background: #ffffff;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    padding: 1.2rem;
    margin-bottom: 1.75rem;
    align-items: center;
    box-shadow: var(--shadow-sm);
}

.quick-dates-group {
    display: flex;
    gap: 0.4rem;
    flex-wrap: wrap;
}

.quick-date-btn {
    background: var(--secondary);
    border: 1px solid var(--secondary-border);
    color: var(--text);
    padding: 0.35rem 0.65rem;
    border-radius: var(--radius-sm);
    font-size: 0.78rem;
    font-weight: 700;
    cursor: pointer;
    transition: all var(--transition);
}

.quick-date-btn:hover {
    background: var(--primary);
    color: #fff;
    border-color: var(--primary);
}

/* ==========================================================================
   DROPZONE DE MÚLTIPLES ADJUNTOS (HASTA 10) & CHIPS DE ARCHIVOS
   ========================================================================== */
.multi-dropzone {
    border: 2px dashed rgba(111, 39, 206, 0.35);
    background: rgba(255, 250, 220, 0.4);
    border-radius: var(--radius-md);
    padding: 1.5rem 1rem;
    text-align: center;
    cursor: pointer;
    transition: all var(--transition);
}

.multi-dropzone:hover, .multi-dropzone.dragover {
    border-color: var(--primary);
    background: rgba(111, 39, 206, 0.08);
}

.dropzone-file-chips {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin-top: 0.85rem;
}

.pqr-file-chip {
    background: var(--secondary);
    border: 1px solid var(--secondary-border);
    border-radius: var(--radius-sm);
    padding: 0.35rem 0.7rem;
    font-size: 0.8rem;
    color: var(--text-primary);
    font-weight: 600;
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
}

.pqr-file-chip-remove {
    color: var(--danger-color);
    cursor: pointer;
    font-weight: bold;
    font-size: 0.95rem;
}

.pqr-file-chip-remove:hover {
    color: #b91c1c;
}

/* ==========================================================================
   DRIVE URL BADGES & ATTACHMENT LINKS
   ========================================================================== */
.drive-attachment-link {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    color: var(--primary);
    background: rgba(111, 39, 206, 0.08);
    border: 1px solid rgba(111, 39, 206, 0.25);
    padding: 0.25rem 0.55rem;
    border-radius: var(--radius-sm);
    font-size: 0.8rem;
    font-weight: 600;
    text-decoration: none;
    transition: all var(--transition);
}

.drive-attachment-link:hover {
    background: var(--primary);
    border-color: var(--primary);
    color: #fff;
}